Frequently asked questions

The one-person AI company of Liu Wenbin (Xigua), based in Dongguan, China. We work remotely on AI customer service & knowledge bases, WordPress / Shopify websites, international SEO/GEO, automation workflows and social media.

We organize your product info, FAQs and real conversations into a knowledge base, build the assistant with reply rules and red lines (pricing and contracts go to a human), embed it on your site or messaging apps, then test it with real questions and hand over a report and maintenance guide.

Yes. It can be deployed locally or privately on your own server or computer, so knowledge and chat data stay in your environment. A cloud setup is also possible depending on budget and compliance.

Content sites, service company sites and SEO-heavy sites usually suit WordPress; product-first cross-border stores usually suit Shopify. This website runs on WordPress.

SEO helps you rank on Google; GEO (generative engine optimization) helps ChatGPT, Perplexity and Google AI Overviews cite your brand. Both need clear page structure, structured data (JSON-LD), trustworthy fact pages and machine-readable files like llms.txt.

Remote, either per project, monthly, or as consulting. Pricing depends on scope — email dpzc999@gmail.com or add WeChat xita918 and Xigua will discuss the quote and contract personally.

Every project is paid upfront, then started: once the plan and quote are confirmed and payment arrives, work is scheduled and progress is shared at each milestone until launch. Amount and payment method are confirmed by Xigua in person.

A single AI customer service / knowledge base usually has a test version in 3–7 days; a company website takes about 1–2 weeks; SEO/GEO and social media are ongoing with monthly reviews.

A one-person company: Xigua handles requirements, solutions and delivery personally, using AI tools to multiply output. Short communication chain — ideal for small teams and fast-moving projects.